Privacy Statement

This website is owned and operated by ZENG BUSINESS PTE. LTD in Singapore.

Our registered office is at 10 ANSON ROAD #10-11 INTERNATIONAL PLAZA Singapore 079903

You can contact us through 
a.    Our website http://zengpteltd.com/
b.    by telephone given on our website
c.    by email address given on our website or our email

1.    Cookies
We may use "cookies", where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 
      
If you provide us with personally identifiable data, we may keep and use the following information.

a.    Information relating to any purchase of our goods and services. Information such as card details, name, email address, telephone, and address provided by you on our website.

b.    Information that you provide to us for the purpose of subscribing to our updates and newsletter (including your name, phone, and email.)

c.    And any other personal information that you voluntarily provide us.
 

2.    Using personal information

a.    Personal information provided to us through our website will be used for the purposes specified in this statement.

b.    Your personal information may be used by by ZENG BUSINESS PTE. LTD:

i.    To process and send you the goods or services that you have purchased
ii.    To send you billing statements, invoice, reminders, and delivery order to you
iii.    To address any enquiries or feedback made by you relating to our business or website
iv.    To personalize our services offered on our website for you
v.    To send you our marketing communications, collaterals, and updates which may be of interest to you or you have agreed to receive.

c.    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

d.    All financial transactions on our website are handled through our payment services provider, Stripe. (https://stripe.com/en-sg/privacy) We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

3.     Disclosing personal information

a.    We may disclose your personal information:

i.    to the extent that we are required to do so by law;
ii.    in connection with any ongoing or prospective legal proceedings;
iii.    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
 

b.    Except as provided in this policy, we will not disclose any of your personal information to third parties apart from where it is needed to provide a service to you which includes setting up delivery of parcel to you.

4. Customer rights

a.    You may instruct us to provide you or remove any personal information we hold about you.

b.    We may withhold personal information that you request to the extent permitted by law.

c.    You may instruct us at any time not to process your personal information for marketing purposes.

d.    Please do let us know if there is a need for correction or an update of personal information that we hold about you.

5. Third party websites

Our website may contain links to other websites of interest. You should note that we do not have any control over that other websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.